Choosing a payments provider for your POS, ticketing, website or e-commerce project

Over the past 18 months I have been working as a digital transformation manager at Hampshire Cultural Trust, and I recently launched a new POS system across 15 of our venues. This project was implemented alongside two new ticketing providers for museum admissions and arts events, plus the launch of six new websites and an online donations platform.

Subsequently our payments strategy (or lack of) was thrown into the project mix. This article explores just a few of the technical and financial considerations you’ll need to explore when approaching a POS, ticketing, website or ecommerce project.

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Ticketing platforms in arts venues: Ticketsolve vs. Spektrix

Back in the summer of 2017 as a new digital transformation manager, I was tasked with implementing a new ticketing and box office platform for 3 arts venues at Hampshire Cultural Trust to coincide with the launch of 6 new websites.

Considerable research indicated two leading ticketing suppliers in the arts sector: Ticketsolve and Spektrix. Both platforms were promoted as arts ticketing solutions, evident from their own marketing material and respective customers.

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